Refund and Returns Policy
Thank you for shopping at Lamhaè | Bespoke Custom Watches.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
Returns will be accepted within 5 days
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
Returns will be accepted within 5 days
The following terms are applicable for any products that You purchased with Us.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MANSURI GLOBAL VENTURES, 603, Royal Heritage CHS, Yagna Nagar.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Lamhaè | Bespoke Custom Watches, accessible from lamhae.com
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
All approved exchanges/replacement will be completed and delivered within 15 days
Gifts
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Once refund is approved it will take atleast 10 days for the amount to get credited in customer’s original mode of payment.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: hello@lamhae.com
